Returns or Exchanges

At mullionnarthex.shop, we want every customer to have a smooth and satisfactory shopping experience. If you are not completely satisfied with your purchase, please review our refund and return guidelines below.

Return Period

Customers may request a return within 30 days of receiving their order. To be eligible for a return, the item must be unused, in its original condition, and include all original packaging and accessories.

Return Process

To request a return, please contact our customer service team with your order details and reason for the return. Our team will provide the necessary instructions and assist you throughout the process.

Items returned without prior approval may not be accepted.

Refund Processing

Once we receive and inspect the returned item, we will process the refund if the return meets our requirements. Approved refunds will be issued to the original payment method.

Refunds are typically completed within 3 business days after the refund has been approved. Please note that the final time for funds to appear in your account may vary depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible. We will review the issue and provide an appropriate solution based on the circumstances.

Contact Information

If you have any questions regarding returns or refunds, please contact us:

Website: mullionnarthex.shop
Email: support@mullionnarthex.shop

Due to continued business losses and after careful consideration of our current situation, we have decided to conduct a final clearance sale at a loss to complete our remaining inventory. We sincerely appreciate the support and trust of every customer during this final sales period.